Pastry Chef (2M-MM15169)

2mesjobs 2M Employment Solutions Ltd

Pastry Chef
Salary: £29k per annum

A rare opportunity has arisen for a Pastry Chef at the Bromley Court Hotel. The Hotel boasts 117 well-appointed bedrooms, 9 Conference and Banqueting rooms that can service 10 to 180 guests, The Garden Restaurant, two public bars, and beautiful landscaped gardens. Renowned locally as the premier Wedding venue in the area, Bromley Court Hotel enjoys a strong local following for Lunch, Sunday Lunch, Afternoon Tea, and Dinner as well as being a busy function and events business.

The successful candidate will be accountable for overall success of the daily production of all thing’s pastry! Exhibits culinary talents by personally performing tasks while coaching the staff and managing all pastry-related functions with the emphasis on Afternoon Tea and Restaurant Lunch and Dinner Service. Works to continually improve guest satisfaction and deliver quality food. Supervises all kitchen areas to ensure a consistent, high-quality product is produced. Must ensure sanitation and food standards are consistently achieved. A full Audit process is in place.

About you

You are passionate about creating EPIC guests experiences, in particular:
• You Love all things about pastry! Bread, Afternoon Tea, Desserts.
• Passionate about working in a safe environment, managing food hygiene practice.
• Enthusiastic about developing and training team members about pastry.
• Have a genuine interest in being a part of a team that strives to learn, share, and create.
• Always look at ways to serve, surprise and delight each guest.
• You are flexible, approachable, and sociable in nature.
• A minimum of Food Safety Level 2 with a solid understanding of HACCP.
• You must have the right to work in the UK to be eligible for this role, documented evidence of eligibility will be required from candidates.
• Demonstrate flair and creativity to build a new and successful afternoon tea menu and Desserts for a Brasserie.
• Hold the experience to manage the multi-menu requirements and busy banqueting operation.

Ensuring Exceptional Customer Service
• Provides services that are above and beyond for customer satisfaction and retention.
• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers, on a daily basis.
• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
• Sets a positive example for guest relations.
• Handles guest problems and complaints.
• Strives to improve service performance.
• Helps employees receive ongoing training to understand guest expectations.

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