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Senior Performance Analyst
Hours of Work: 36.5 per week
Salary: £32,657 – £37,109 per annum + exclusive benefits
Location: 16 Summer Lane, Birmingham, B19 3SD
Join TfWM to shape the future of transport & data insight in a globally significant change programme.
Who we are
Transport for West Midlands (TfWM) plans, develops and manages an integrated transport system for the West Midlands that is reliable, affordable and accessible for all. It is the transport arm of the West Midlands Combined Authority.
A standard setter in the industry, our achievements are regularly recognised nationally, most importantly as the winner of ‘City Region Authority of the Year’ in 2016, 2017 and 2019 at the National Transport Awards.
Whether it’s developing and delivering new infrastructure, collaborating on future mobility projects, operating the West Midlands Metro or helping customers to keep moving, we need creative and innovative talent to join our already excellent team and help us make a real difference to residents, businesses and visitors travelling in and around the West Midlands.
About the team
This is an exciting time for the West Midlands – with Coventry’s City of Culture in 2021, the Commonwealth Games here in 2022, and the arrival of HS2 which will help make us a world class business location. All supported by a massive local programme of bus rapid transit, highway improvements, bike hire, new metro lines and new local rail stations. Together we are forging new standards and new solutions for urban living and enabling social and economic growth. We are at the epi-centre of much of the UK’s research and are piloting new mobility services and data driven systems. We have a globally unique and massive programme of innovation and data science. This is driving a revolution in our transport system and enabling the delivery of an unprecedented scale of infrastructure investment. We deliver insight and analytics built on real-time data.
This makes for a uniquely challenging and evolving environment. We are looking for the right people to ensure we can meet the demands of delivering an ambitious agenda that will build a healthier, happier, better connected and more prosperous West Midlands, a region which is trial blazing a new approach for the UK.
As a highly successful team we take a very creative approach focusing on intelligence led policy, built on quality research, performance analytics, operational and strategic transport forecasting. The job is continually evolving to meet the challenges we currently face. You do not have to be a transport expert to join us, but you do need to have an innovative and can-do mind set and be determined to explore new possibilities.
Who we need
Data is integral to all products which we offer to our clients. As a Senior Performance Management Analyst, you will be responsible for performance monitoring of the transport network by using data to create insights and recommendations for our policy team. Our aim is to improve the decision-making process to increase the impact of investment in the transport network and to build successful policies relating to transport.
Your main focus will be on delivering accurate, timely and robust data solutions across the business, rapidly assimilating and communicating complex technical concepts, supporting award winning technologies and upskilling team members on data visualisation tools and techniques. You will also be creating online dashboards to visualise and measure the success of transport interventions across internal and external stakeholders. Your knowledge of Tableau Desktop, Tableau Server and the management of data and the Tableau family of products will be excellent. Analytics and reporting will naturally make up the majority of the role (circa 80%), with the other (20%) being focused on product knowledge, training and best practice.
In return for your hard work and commitment, we will reward you with a range of competitive and attractive benefits.
This is a remote working opportunity until a date is agreed for the WMCA workforce to return to our usual place of work at 16 Summer Lane, Birmingham.
Our priority is to keep all our employees safe and well during this time. We will be working remotely for the foreseeable future, and we are doing everything we can to ensure all our employees can enjoy a comfortable remote working space.
How to apply
To apply for this role, please click below and you will be emailed to let you know how to continue your application.
Please provide detailed information in your application outlining your suitability for the post and ensure it is submitted by the closing date.
Closing Date: Friday 21st August 2020
Interview/Assessment Date: W/C 31st August and 7th September
We may bring the closing date forward should we reach a high level of applications for this opportunity. Please make your application as soon as possible to avoid disappointment.
We are committed to developing an organisation that is representative of the diverse communities that we serve and welcome applications from all sections of the community.
The following groups are currently underrepresented: young people, Black, Asian and ethnic minority groups and women at senior levels.
We are a Disability Confident Employer and offer a guaranteed interview scheme for applicants who meet the essential job role criteria. We will make reasonable adjustments, in line with the Equality Act, for disabled applicants if these are needed. Wherever possible we will offer flexible working options which assist work-life balance and support service delivery for the customer.