Sexual Violence Single Point of Contact (SPOC) (2M-MM14955)

2mesjobs 2M Employment Solutions Ltd

Black Country Women’s Aid

Let us introduce ourselves…

Black Country Women’s Aid (BCWA) is an established charity working across the Black Country and wider West Midlands providing accommodation and community support services to victims of domestic abuse, sexual abuse and human trafficking. Services range from advocacy, civil remedies, support in court, individual and group support and access to a range of therapeutic interventions. All services are client and needs led.

The team:

The Rape and Sexual Violence Service is the largest specialist service provider in the Black Country, supporting victims and survivors of sexual abuse. The service offers support to women, men and children who have experienced rape, sexual violence and childhood sexual abuse. Our specialist team combine expertise with a sound understanding of trauma, providing an exceptional service to our clients. As a service, we are focused on proactively engaging clients to provide them with the support they require through their journey.
We have a team of ambitious, self-driven individuals who support each other. Teamwork, respect and solidarity is at the forefront of our ethos.

Job Role

Job Title: Sexual Violence Single Point of Contact (SPOC)
Position available: 1 full-time position (37.5 hours), based in West Bromwich
Salary: £20,167 – £21,057
Closing date: Friday 5th November 2021
All interviews will be held via Microsoft Teams

Is this you?

We are looking for a candidate with excellent interpersonal skills, as well as efficient and organised organisational skills.

The Role:

The Sexual Violence SPOC will provide key administrative support to our Rape and Sexual Violence Service and act as the first point of contact for each service. The post holder will coordinate referrals from agencies, stakeholders and individuals making initial contact, deal with telephone and email queries, ensure that case management systems are kept up to date accurately and support with the allocation of clients to counsellors/advocates within the relevant service.

If you are self-driven, conscientious, hardworking with lots of ambition we would love to hear from you.

Important information for all positions

Black Country Women’s Aid is committed to safeguarding and promoting the welfare of vulnerable adults, children and young people and expects all staff and volunteers to share this commitment.

All posts are subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. It will be necessary for an enhanced disclosure to be made to the Criminal Records Bureau for details of any previous criminal convictions.

Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. The post holder must be female.


BCWA has adapted services during COVID to support victims of violence and abuse that meet all the latest Government guidance. Personal Protective Equipment (PPE) is available at all our sites and distributed to all staff as appropriate.

Full details of the BCWA Risk Assessment can be found on our website. Please read this as it provides the framework that we are delivering services against.

You will receive appropriate training to undertake the duties of the job on and on and offsite basis and all situations are risk assessed.

Management supervision, support and oversight is embedded in our practice to ensure all parties are kept safe.

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