It’s a well-known fact that looking at a candidate’s past behaviour is the best way to predict their future performance.

So why waste precious interview time asking hypothetical questions? Behavioural interview questions will let you understand in detail how a candidate has acted in specific situations.

First, identify the core behaviours you’d like your candidates to demonstrate. Then you can then select your specific questions from the list below.

Remember to assess all candidates against the same behavioural criteria!

Hi, I'm Coco

I may only be just over two years old but I've been around the recruitment industry since I was just 10 weeks old. You see, my 'parents' have both worked in the recruitment industry for nigh-on 20 years each, and they have to take me with them to the office. When I'm not chasing balls around the office I like nothing better than sitting on one of the Consultants laps to check out what they're up to.

Anyway, that's enough about me, let's turn the focus towards you. You'd like to know about these great 'behavioural' questions? Ok, here we go...



What has been the most stressful situation you have ever found yourself in at work? How did you handle it?

What have you done in the past to prevent a situation from becoming too stressful for you or your colleagues to handle?



Tell me about a situation in which you have had to adjust to changes over which you had no control. How did you handle it?

Tell me about a time when you had to adjust to a colleague’s working style in order to complete a project or achieve your objectives.

How was your transition from high school to university? Did you face any particular problems? How did you handle them?


What process do you use to check that you have the right details from a customer?

Give me an example of a time you discovered an error that been overlooked by a colleague. What did you do? What was the outcome?

Tell me about a time that you were confused by a customer’s request. What steps did you take to clarify things?


When was the last time you thought “outside the box” and how did you do it? Why?

Tell me about a problem that you’ve solved in a unique or unusual way. What was the outcome? Were you happy or satisfied with it?

Give me an example of when someone brought you a new idea that was odd or unusual. What did you do?

When have you brought an innovative idea into your team? How was it received?


Discuss a time when your integrity was challenged. How did you handle it?

Tell me about a time when you experienced a loss for doing what is right. How did you react?

Tell me about a business situation when you felt honesty was inappropriate. Why? What did you do?

Give a specific example of a policy you conformed to with which you did not agree. Why?

Having a great recruitment partner, like 2M Employment Solutions, can help you in minimising the time you spend interviewing and give you the best opportunity of finding the right people for your business.

Contact us on 02392 387722 if you would like to discuss who we can support your recruitment process, or request a callback below.